However, if you happen to have a billing address and form of payment (including PayPal) that is based in any one of those other countries where Adobe offers their products online, then you should still be able to purchase CC direct – even if your home address is elsewhere…īut even if that doesn’t work, then you should still be able to buy Creative Cloud for Teams from a reseller in your country. It appears that Adobe is not yet offering “Creative Cloud for Individuals” in the country where you live… The list of where CC can be purchased is now up to 94 countries (see the Country Availability List) and always growing larger. Greetings Boris, thank you for sharing your thoughts. Hope that helps explain the complete story here. How to Download and Install Encore CS6 with Creative Cloud If it doesn’t present a compatibility issue for you, then as a CC subscriber you can still continue to use Encore CS6: ![]() We appreciate you taking the time to send us this information. Your comments, suggestions, and ideas for improvements are very important to us. We use the information to improve our products and services. ![]() We do, however, read each and every message. We normally do not send personal replies to feature requests or bug reports. Product Feedback, Feature Request and Bug Report Form So unfortunately, Adobe would have to write a completely new product, being careful not to duplicate copyrighted code that they had previously licensed.Īt this point we doubt that will happen – but nevertheless, you can tell Adobe what you want here: Here’s Why Adobe Had to Stop Developing Encore This time Ecore opened as it should, without requiring a serial number.Although the common belief as to why Adobe cancelled Encore is the notion that “optical media is dead,” the truth is more complex… Here is the real reason why: Next the tech had me launch Encore CS6 tto see if it still required a serial number. After Pre Pro CC launched the tech had me close it and open Pre Pro CS6 again too check under the “help” tab again and confirm if “deactivate” was still greyed out or black (executable). Next the tech had me close Pre Pro CS6 and open Pre Pro CC which prompts you to sign in. Next the tech had me close Pre Pro CS6 and open it again and check “help” to see if deactivate was still greyed out and it was still greyed out. ![]() Once Pre Pro CS6 was open, The tech had me check under “help” to see if the the option “deactivate” was available or greyed out. Next the tech had me open Pre Pro CS6, which upon opening askes you to sign in which I did. When you do that a pop-up appears saying that: signing out will deactivate the following software on this computer unless you sign in again following with the icon for each Adobe CC app i have installed. The tech had me open Pre Pro CC and go to “help” and click “sign-out”. I may jump ship on this one.Īn Adobe tech helped me resolve this issue. When my clients have problems, I deal with it right then and there and I don’t leave until it’s fixed and done. I can not put in to words how upset I am right now. This so not cool, moral, or right in any universe. Please contact the more experienced tech team later as they are offline.” WHAT?!?!?! No solution, just, “Your problem happend at an inconvenient time for adobe so come back later.” And no mention of when that time will be. Next, I click live chat at 6:00pm pst and I am bounced from one guy to the next until at 7pm pst i get the message… “Sorry to hear that your application will not work. All my other apps work so obviously my address, email, and payment options are up to date. ![]() So, next I follow the walkthrough at adobe’s link here: It didn’t help me because it doesn’t address the problem. So I follow my first instinct to search google and bing and I find that this appears to be a common problem with no soultions short of re-writing and deleting all kinds of crazy files that honestly just look unscrupulous and only meant to really screw things up worse for the person having the problem. No updates, no new installs, n o t h i n g. Mind you, nothing has changed between the the time i left my computer to the time i returned. So I am left wondering why my program worked yesterday and today it doedsn’t work. All but Encore….Īny CC subscriber knows that our subscription doesn’t come with a serial number. There is no other option.Īll my other apps are current and work: Ae, Pr, Ps, Mu, Ai, Au, ect, ect. Today, when i click to open Encore and the program prompts me to enter a serial number or “quit”. I am a long time and current CC subscriber.
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